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12/01 Rupamita Gupta
Senior Recruiter at Credence HR Services

Views:85 Applications:21 Rec. Actions:Recruiter Actions:12

Director - Digital Marketing Operations Process - Online/eCommerce (20-30 yrs)

Hyderabad Job Code: 1032032

Digital Marketing Operations Process for an eCommerce / Online Process :

- Managing P&L

- Consultative Approach to drive transformation in the client business processes

- Customer Experience Management (NPS/CSat)

- Managing performance of team Hiring, Retain and development of best talent in the industry

- Ensure implementation and continuous improvement of quality systems/procedures

- Strategize and implement Continuous Improvement in the existing client's business Processes

Maintaining 100% customer satisfaction Index :

- Should have the ability to view one's own functional area in the wider context of the Client and the company

- Is able to set targets and develop courses of action to achieve the target for self and team members

- Deliver Revenue and Margin goals QoQ/ YoYand driving them

- Client & Account Management

- SLA/ KPI Management

- People Management

Women-friendly workplace:

Maternity and Paternity Benefits

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