Director - Change Management - BFS/BPO

Director - Change Management

- Deep knowledge of complete trade lifecycle and asset classes such as (Rates, FX, Credit, etc.)

- Minimum 15 years of experience in Financial Services, Technology or Consulting Firms in delivering high-impact change programs in the Markets domain.

- You embrace ambiguity, change and thrive working with high level of independence in both setting up processes, best practices, and ongoing operational aspect of change management.

- Experience in handling change on back of regulatory and compliance directives, mergers & acquisitions, restructuring will be of advantage.

- Proven ability to lead change with an understanding of company's roadmap, competitive position, and overall industry trends

- Eager to "roll-up your sleeves" taking personal ownership for a task as delegating

- Strong communication skills (written and verbal) and the ability to take colleagues / teams along in a highly collaborative and supportive manner.

- Demonstrated ability in bridge organizational silos, working across multiple teams, with competing priorities.

- Drive the Lean and Agile transformation journey within Operations as a Business Unit and interacting with the wider organization to prioritize and deliver solutions. Example: What are the small but meaningful changes (often technology led simple solutions) to enhance the customer experience. Example: Enabling Self-Service Password Resets.