Director - Business Development - Contact Center - BPO

Director - Business development (contact Center)

- We are seeking a detail-oriented and Self driven Director of Business Development for our Enterprise to increase company Outreach by identifying profitable business opportunities and developing long-term business growth strategies.

- Responsibilities of the director of business Development would include recommending ways to generate business pipeline, attending client and advisor meetings, and notifying Existing/prospective partners of key business developments.

- The right candidate should also be able to assess business risks by analyzing financial, statistical, and economic data.

Responsibilities :

- Use prospecting strategies to lead initial outreach to prospects and build relationships with key decision makers at targeted accounts.

- Building solid relationships with channel partners, as well as managing sales and marketing teams.

- Developing in-depth knowledge of offerings to identify profitable business opportunities.

- Clearly communicate the business value of complex, strategic solutions to business and IT executives.

- Determine prospect's interest in and make recommendations on appropriate product and services options.

- Use independent judgment to qualify and validate inbound and outbound leads via the phone, web, email, corporate events, and direct mail campaigns.

- Participate in the sales opportunity reviews and reach out to and collaborate with the appropriate sales leads.

- Support marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market reach.

- Assessing marketing, business development, and sales as well as partner operations and recommending improvements as needed.

- Researching emerging trends and recommending new company offerings to satisfy customers' needs.

- Presenting business or marketing opportunities to company executives and management.

- This position may require domestic travel.

Qualifications :

- Bachelor's degree in business administration, marketing, finance, or related field; Master's Degree is preferred.

- Minimum 12 years of business development, inside sales, or sales management experience in a B2B SaaS sales environment.

- Proven business development, sales, or marketing experience.

- Solid understanding of supply chain, supply management, and strategic sourcing practices.

- Proficient in all Microsoft Office and Google applications.

- Excellent analytical, problem-solving, and decision-making skills.

- Exceptional leadership and management skills.

- Effective communication and negotiation skills.

- Strong business acumen.

- Detail-oriented and persuasive.

- All prospective employees must take and pass a background check