Director - Accounts Receivable - SaaS Platform (13-18 yrs)
We are looking for a Director Accounts Receivable for a series A funded global SaaS Platform.
Job Profile : Responsible for overseeing and optimizing all aspects of the invoicing and collections function.
Invoicing Management :
- Develop and implement efficient and accurate invoicing processes and systems.
- Ensure timely and accurate generation of invoices, adhering to relevant legal and contractual requirements.
- Collaborate with various internal stakeholders, such as sales, project management, and finance teams, to gather necessary billing information.
- Review and validate invoices for accuracy, including pricing, discounts, and terms.
- Resolve any invoicing discrepancies or issues in a timely manner.
Collections Management :
- Oversee the collections process to ensure the timely and efficient collection of outstanding payments.
- Develop and implement effective collection strategies, policies, and procedures.
- Monitor and analyze customer accounts receivable aging and take appropriate actions to minimize delinquency.
- Communicate and follow up with customers to resolve payment disputes and outstanding issues.
- Collaborate with cross-functional teams, such as sales and legal, to handle complex collection cases.
International Customer Relations :
- Manage and nurture relationships with international customers, understanding their unique invoicing and collection requirements.
- Provide exceptional customer service and act as a point of contact for invoicing and collection queries.
- Collaborate with regional teams to ensure consistency and compliance with international invoicing and collection regulations.
Process Optimization and Reporting :
- Continuously review and improve invoicing and collections processes, identifying areas for automation, efficiency gains, and cost reduction.
- Develop and maintain relevant metrics and reports to track team performance and provide insights to senior management.
- Implement best practices and industry standards to enhance the overall effectiveness of the invoicing and collections function.
- Bachelor's degree in finance, accounting, or a related field. An MBA or relevant professional certification is a plus.
- At least 13-18 years of experience in invoicing and collections.
- Experience with Accounts Receivable for international customers.
- Experience with SAAS / Enterprise, B2B - B2C Product based companies
- Strong knowledge of international invoicing regulations, including tax requirements and currency conversions.
- Demonstrated ability to manage and lead a team effectively, driving performance and fostering a collaborative work environment.
- Excellent communication and interpersonal skills, with the ability to interact confidently with internal and external stakeholders.
- Analytical mindset with the ability to identify process improvement opportunities and drive change.
- Proficiency in relevant software and tools, such as ERP systems, accounting software, and Microsoft Office suite.
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