Digital Transformation Role - Process Consulting - Performance Improvement

Digital Transformation : Process Consulting : Performance Improvement

Job Role : 

The Role will be involved in providing objective advise, expertise, guidance and specialist skills with the aim of achieving the project targets. The manager will be responsible for:

- Leading a team of consultants and senior consultants independently on a client engagement

- Orchestrating the entire client engagement and deliverables

- Leading the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations

- Managing and resolve any client escalations

- Driving client workshops with senior executive level stakeholders independently

- Program management to ensure client deliverables are completed within planned timelines

- Demonstrating significant industry / solution expertise

- Act as an SME in one or more of the below areas for Technology sector clients

- Operations/ Process transformation - L2O, O2C, R2R, P2P, KPI design

- EBITDA improvement

- Managing project economics around invoicing, collections and margins

- Support business development activities by putting together proposals for client pursuits

- Contributing to brand development by writing articles, developing thought leadership and point-of-views

- Building a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

- Manage senior external/internal stakeholders independently

Professional Background :

- 5 to 10 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution/ Strategy)

- Experience in one or more of below areas

- Process optimization experience in process areas like Lead to Order(L2O), Order to Cash(O2C), Record to report(R2R), Procure to Pay(P2P) etc.

- EBITDA improvement programs

- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - IT/ITeS/GIC/SSC, Engineering services, BPO, Semiconductors, IT Hardware, Software, Internet and e-commerce

- Knowledge of current technology landscape, trends and solutions

- Relevant consulting experience with Big 4 is preferred

- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain

- Exposure to data management and analytics

Preferred Skills : 

- Expertise in two or more of the areas listed - Process transformation/ EBITDA improvement/ Enterprise KPI and data definition/ Go to Market Strategy / Business planning

- Hands on experience with different data visualization tools like Tableau, Power BI