Senior Consultant - Analytics & Technology at Crescendo Global
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Digital Transformation Leader - BPO/BPS (14-19 yrs)
Digital Transformation Leader (BPO/BPS)- 14-19 years
A leadership role in Digital Transformations & customer experience that involves working closely with global stakeholders while providing customized digital solutions and developing business cases along with structure designing & delivering to the clients.
YOUR FUTURE EMPLOYER:
A leading, global firm providing creative and strategic analytics, IT and consulting solutions for the entire enterprise value chain.
- Developing and managing digital offerings
- Managing and onboarding digital partners
- Working on large business transformational projects, business architecture & creating value for different business lines
- Understanding client digital transformation need and providing customized digital solutions and developing business cases
- Conducting regular assessments for identifying opportunities & communicating the same to leadership, senior stakeholders along with designing a plan to action to achieve the same.
- 14-19 years of experience in digital transformation and customer experience for BPO/BPS
- Experience in Client-facing projects in a consulting and/or technology professional services organization
- Passion for forward thinking digital transformation
- Strong interpersonal & presentation skills
- Experience & Understanding of modern digital technologies (Cognitive / AI, ML, Analytics etc)
- Prior team management experience and someone who is also comfortable to work as a hands on.
- Exceptional communication & stakeholder management skills.
WHAT IS IN STORE FOR YOU:
- A Meritocratic culture with clear career progression.
- International Multicultural work environment with required exposure in the heart of the financial capital of the country
If you think this role will add value to your career, kindly write me an email along with your updated CV for a confidential discussion on the role.