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Senior Consultant at Armour Corporate Services
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Digital Product Role - Mobile Trader - Broking Domain (3-7 yrs)
Senior Manager :- Digital Product
Job Overview
- The incumbent will work on mobile application and will be responsible for day to day management and development of mobile app
- Enhancing customer experience and driving app usage will be the key performance matrix
Responsibilities and Duties
- Work on the day to day app monitoring, development and enhancement
- Analyze the current customer behavior and app usage and work on improving the user flow
- Monitor customer feedback and actively work on preparing a plan of action to resolve the same
- Use of various analytics tool to define and improve the customer journey
- Vendor management and coordination with internal tech teams to work on customer issue and sprint planning and management
Qualification
- MBA with technology background will be preferred
- 3 + years of relevant experience in app development and broking domain knowledge
- Experience of working on analytics tools and product management role
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