Digital Authentication & Services Product Expert - Bank

COMPANY PROFILE :

- We are hiring for a reputed listed Small Finance Bank and a certified Great Place to work 2020 primarily catering to financially unserved and underserved segments with the mission to provide a full range of financial services to the 'economically active poor' who were not adequately served by financial institutions.

- The presence is across 24 States / Union Territory, 248 Districts, 500+ Banking Touchpoints 15,000+ Employee Strength.

I. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

1. Business/Financials

- Develop, own and manage all authentication products across multiple channels (IB/MB etc).

- Create relevant business cases for the authentication products.

2. Customer (Both Internal & External)

- Create user journeys for all authentication products

- Perform competitor analysis of all authentication products available in the market.

- Create user friendly user experience for authentication products.

- Identify suitable partners / vendors to leverage their solution for authentication product.

3. Internal Process

- Understand the requirements based on regulatory/other need and perform suitable analysis working with internal teams to bring the requirement on the product roadmap.

- Manage entire product lifecycle from ideation, planning, vendor identification, co-creation with vendor / IT, go-live and future enhancements by working with a cross-functional team - IT, compliance, business, security, legal, finance etc.

- Engage with Channels and Marketing Teams (part of Digital Banking team) to drive acquisition, adoption and growth of the products for retail and corporate customers

- Evaluate, negotiate commercials and finalize potential partnerships / partnership models from the third party tie-ups for possible integrations so as to build a business-line to grow the books in-organically through these tie-ups

4. Innovation & Learning

- Build a roadmap for the authentication product and deliver and launch this for customers based on bank's priorities.

Candidate Requirement:

- 3-5 years experience across core authentication products (Login, Registration, MFA, Biometrics & Services Enablement etc)

- Experience as Product Owner/ agile would be good to have