21/09 Shilpee Pandey
Senior Associate at Digifluidz

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Digifluidz - Senior Manager - Human Resources (6-10 yrs)

Delhi/Gurgaon/Gurugram Job Code: 850022

Job Description

- To succeed in this role, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

You will be required to:


- Understand business objectives and work with the leadership team to develop and implement HR plans accordingly.

- Partner with senior management help in designing organizational structure, planning workforce, succession, and skills assessment.

- Actively partner with people managers, and collaborate with employees at all levels of the organization.


- Plan human resource requirements in consultation with different department heads, conduct interviews and manage the complete recruitment cycle.

- Analyse existing profiles /traits of performers and evaluate new candidates on those parameters so as to hire the right people and retain them for longer period.

- Maintain proper data base of candidates interviewed to analyse the cases and suggest ideas for continuous improvement.

Talent Development

- Coach, train and guide managers to properly execute HR processes such as performance reviews are fair and aligned with Contify values, salary increments, etc.

- Coordinate with managers to develop and execute training & development plans, with proper tracking and assessment.

- Review and analyse business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience.

- Engage with managers to help on all people related aspects with an objective to retain, develop and motivate people to achieve their fullest potential.

- Plan, manage and provide continuous improvement to all aspects of the organization and leadership review process and the strategic objectives therein. This includes both annual and mid-year processes which focus on performance management and talent development.

- Proactively address sensitive employee issues including disciplinary, performance improvement and grievance processes.


- Regularly connect with employees to understand what drives them, motivates or demotivates them and continuously improve the people agenda to keep it relevant.

- Participate in employee engagement surveys, analyse survey results and preparation of action plan reports for Business Heads.

- Develop and implement a fair and impartial rewards and recognition program.


- 6-10 years of relevant experience, preferably in a market research, KPO, or similar business information domain

- Master's Degree or MBA (HRM preferred)

- Excellent analytical and problem-solving skills, scientific about measuring progress, and have worked closely with the leadership teams of a growing organization

- Outstanding ability to communicate, whether that be in person, over the phone, or in writing

Women-friendly workplace:

Maternity and Paternity Benefits

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