DHL - Senior Consultant - Warehouse Solutions Design

Role title : Senior Consultant - Solutions Design

Corporate : Division Logistics

Business Division : DSC

Business Unit : DSC India

Overall Role Purpose : To analyze multi facet information and design cost-effective, operationally feasible solution to meet customer requirements. Support operation in reengineering of current process / setup to sustain cost competitiveness.

Reports to SCS - Director

Scope of Role (please specify all scope data) :

Accountabilities :

Key activities Overall goals / Typical measures : 

Customer:

Internal/External

- Liaise with DHL customers and business development staff to understand customer supply chain requirements

- Provide analysis and design support in the pursuit of new business, operational implementations and re-engineering initiatives

- Collect and analyze data relating to logistics operations

- Determine optimal logistics operating solutions for customers

- Utilize appropriate software tools for developing, modeling, evaluating and selecting appropriate solution options

- Clearly outline solutions in appropriate formats for presentation to customers. Participate in customer presentations where required

- Manage consultancy projects as required

- Provide guidance to subordinates in complex solutions design - Countries objectives (budget) and results (EBIT)

- Renewals and new business won as a result of solutions team activities

- Customer and country satisfaction and feedback Process

- Part of the - Centre of Excellence in the Regional ILD by striving to be competent in specific Solutions Design and sector-specific skills/tools

- To gather data collection and verification of assigned project

- To discuss designed solutions with SD head, operation team and BD team before submission

- To generate and update documents for knowledge management based on individual experience of BD and projects completed.

- To innovate and improve in working practices facilitating to the development of the team methodology

- To promote the best practice with peer manner and team attitude. For example, development of resource planning, development of Knowledge Management

- To support a continuous improvement activities for current operations

- To act as the internal focal point for access to Logistics Solutions expertise

- To ensure that all recommended solutions, implementation plans, meet the requirements

- To provide general local administrative support to divisionally based business development and solutions team members

- To report on agreed format on monthly basis, information required for development team meetings

- Gain SD Head, Operational Head and BD team's buy-off as appropriate for the proposed solution

- Develop effective customer presentation of the appropriate solutions as part of the pursuit teams

- To develop a database of Property, MHE, Costs, and all other information used in developing Solutions - On-time responding to customers timeline

- Documented solutions

- Effective implementation of solutions development

- Support company growth

Role Profile /Skills / Qualifications :

Key capabilities / Competencies - Knowledge of warehousing, transportation and broader supply chain topics

- Strong Knowledge of the Logistics Business

- Advanced Computer Proficiency

- Understanding of modeling/simulation/CAD tools such as Paragon, CAPS, CAST, AutoCAD or CLASS is desirable.

- Know-how of process flow diagrams, time & motion studies

- Analytical skills

- Communication/ Presentation

- Commercially astute

- Customer centric

- Self Starter

- Result Driven

- Flexible & Innovative

- Reliable Team Player

- Tenacious

- Energizing

- Particular

Expected years of experience (Minimum) -

- 8 to 10 years logistics solution design experience and/or 8 years logistics operations management in warehousing or transport

- Consulting experience (would be desirable)

Expected Educational :

Qualifications - Degree in relevant discipline (engineering degree preferred)

- Masters in relevant discipline