Dharmalabs - Business Process Manager

- Dharma Labs is looking for an experienced professional for the position of Business Process Manager at our Head Office, to create the processes and building strategies to streamline the business.

- Dharma Labs (www.dharmalabs.io) is a multi-disciplinary research and development team formed out of Dharma Life. We pioneer ways to achieve large-scale and sustainable social innovation using cutting-edge technologies and decision sciences. We engage with individuals, communities, organizations, and governments to co-design and co-create innovative solutions for complex ecosystems. Dharma Life (www.dharmalife.in) is a pioneering, award-winning business that is driving sustainable economic growth in rural India by creating entrepreneurs and building a market for world-class products that improve lives and livelihoods.

We work at the intersection of multiple disciplines :

- Access to Energy

- Big Data Analysis

- Design Thinking

- Education

- Health

- Livelihoods

- New Technology

- Nutrition

- Sanitation

- Social Innovation

- Social Research

- System Design

We add value by :

- Leveraging multi-disciplinary technology and analytics to tackle social challenges

- Mastering innovation methodology to achieve scaled and systematic transformation

- Designing actionable interventions that address complex challenges at scale

What's your responsibility :

- Communicate and collaborate across all departments as well as management

- Identify and prioritize business needs and unused potential within the organization

- Analyze current procedures and design innovative business processes and standards

- Document and optimize business processes and standards for all departments

- Implement new processes, manage exceptions and changes in a dynamic environment

- Analyze the compliance, create reports and ensure procedures are being followed

- Establish measurements and targets to improve efficiency and profitability

- Internal audit for compliance with defined standards and procedures

Desired Skills & Experience :

- A Masters- degree in any stream

- 4 years + experience in business/process excellence role

- Excellent written and verbal communication skill, analytical skills

- Experience in planning and conducting internal audits and adhering to the compliance framework

- Six Sigma Black Belt certified would be added advantage

- Experience in transitioning projects is an advantage

Personal Attributes :

- Strong sense of ownership and proactive problem resolution

- Resourceful self-starter who thrives in a fast-paced, and start-up environment

- Ability to lead keeping the big picture in mind

Travel Requirement : Should be able to travel as per business necessity.