Principal Consultant at VAspire Management Consultants
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DGM - Service - Auto Component Manufacturer (14-18 yrs)
DGM- Service
Experience: 14-18 years
Qualification: B. Tech or Diploma in Mechanical / Automobile
Reporting to: Business Head
Key Responsibilities:
- Service Network Development
- Formulating Service policy for group products
- Product Quality Feedback to Unit and corrective action on same
- Conducting Service Training Programs at various levels (Dealers & Staff Members)
- Handling workshop, awareness camp, service camps
- Ensure 100 % availability of Service Infrastructure at BP
- Timely settlement of service requests
- Preparing MIS & taking corrective actions
- Monitoring Failure Percentage & taking corrective actions
About the company: The organisation is a leading auto component manufacturer.
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