DGM - HR - Employee Relations - BPO

A LEADING DOMESTIC BPO CLIENT LOOKING FOR DGM HR EMPLOYEE RELATIONS BASED OUT OF MUMBAI.

JD

- Understands the process & functions vision & has the ability to translate the same to the team

- Demonstrates an understanding of the impact of team's performance on process/project objectives

- Appreciates the inter-dependencies between teams/functions

- Suggests solutions based on inferences from the data

- Sets tasks and activities in order of importance

- Comes out with new ideas for process improvements to enhance employee engagement

- Responsible for preparation of process budget and manpower.

- Setting realistic targets, monitoring & taking corrective steps for the team

- Ensure all Company policies and procedures are implemented consistently and fairly

- Analyzing team performance; identifying plans for improvements; and maintaining a track of the same.

- Implementation and familiarization of ER & other HR Policies on the floor

- Conduct One on One to improve performance

- Managing the performance management system, suitably advising business on normalization after appraisals

- Ensure every employee undergoes a structured Induction program

- Is able to identify problems and take decisions independently

Candidate Skills:

- Excellent communication skills (verbal and written)

- Ability to exercise tact and good interpersonal skills

- Time management skills

- Analytical skills

- Problem solving skills

- Self-motivated and a self-starter

- Excellent in managing relationship with various stake holders

- Good understanding of the function

Desired qualifications (including certifications) - Graduates / Post-graduates preferably with MBA or equivalent

Desired years of experience - Minimum 9- 12 years of experience in HR function

Contact Details:
Dipa Rani
Live Connections
8297041110
dipa@livecjobs.com
040-44446852