DGM/GM - Presales - Solution Management

- Understand the business requirement & challenges faced by the customer and articulate POVs to address the digital infrastructure requirements of the customer

- Work with the CIO / CDO of the organization is creating a MVP and then work with internal stakeholders to help take it to production.

- Have a firm understanding on the service expectations of the Customer's end stakeholders to ensure the right service model is articulated to the customer.

- Leads a team of Solution Architects and mentor the team to enhance skills, achieve Quota and fulfil strategic initiatives for the vertical

- Thought leader who has solid overview of the industry trends, Digital uptakes and able to align the trends to proposition

- Drive solutions for complete services portfolio based on GTM themes and customer opportunity/requirement

- Conduct/drive technical meetings & workshop with customers to understand their requirements.

- This role would be a national role and would involve traveling.

- Participate in Deal Qualification calls to assess viability of such opportunities/deals; Drive the team to support bid team to prepare responses to technical aspects of RFP; Guide the team to prepare commercial construct; Drive engagement with key customers.

- Participate in customer events & conferences to propagate Managed Services portfolio and increase brand awareness/gain market share

Technology Skills :

- Understanding of Network - SDWAN/SDN, Wifi6,

- Managed Cloud & Dedicated Hosting services and ability to work with both OEM and services partners to provide customer with a best in class service model

- Understanding of Security trends and ability to embed these technologies within the existing brownfield environments

- Understanding of Collaboration tools which can we constructed for the customer - Services around MS Teams, Cisco.

- Understanding of Contact Center technologies

Team Development

- Regularly review team and assess talent requirements.

- Participate in the recruitment and selection process

- Conduct goal setting and performance review for the team;

- Drive team development, engagement and reward initiatives; Coach and mentor team members as required and ensure resolution of any people issues.

Technical Competencies :

- Threat Management

- Cloud/Multi-Cloud Security

- Application security

- Network Security

Knowledge / Skills :

- Communication Skills

- Industry certifications would be an added plus