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DGM/GM - Operations - Healthcare Domain - BPO (15-30 yrs)
Candidate should have experience in US healthcare process for 15+ years.
Preferred experience in all domains of US healthcare process including Coding/Billing, Payment posting & AR.Certification is preferred
- Entrepreneurial role where the person has to manage Hiring, Training, Operations, Service Delivery Quality but also provide Pre-sales Solutions and support including presenting to prospects.
- Managing new client transition
- Managing operations end-to-end RCM (All verticals of US Healthcare RCM) -Successfully lead & manage process, operational excellence & transformation initiatives which provide client & business benefits like increased capacity, reduced cost etc.
- Collaboration with Sales/Solution team for BD.
- Should have strong hold in subject knowledge, should be in capacity to serve as Subject Matter expert when required
- Client Management
- People Management
- Must have good Communication skills
- Good knowledge of MS PowerPoint and MS excel
- Should lead initiatives for process improvement
- P&L ownership
- Cost planning
- Position may require travel to U.S on need basis