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20/01 Namita Dhawan
HR - Recruiter at Its All About People

Views:4643 Applications:683 Rec. Actions:Recruiter Actions:519

DGM/GM - Operations - Healthcare Domain - BPO (15-30 yrs)

Gurgaon/Gurugram Job Code: 787323

Experience Required:

Candidate should have experience in US healthcare process for 15+ years.

Preferred experience in all domains of US healthcare process including Coding/Billing, Payment posting & AR.Certification is preferred

Job Description:

- Entrepreneurial role where the person has to manage Hiring, Training, Operations, Service Delivery Quality but also provide Pre-sales Solutions and support including presenting to prospects.

- Managing new client transition

- Managing operations end-to-end RCM (All verticals of US Healthcare RCM) -Successfully lead & manage process, operational excellence & transformation initiatives which provide client & business benefits like increased capacity, reduced cost etc.

- Collaboration with Sales/Solution team for BD.

- Should have strong hold in subject knowledge, should be in capacity to serve as Subject Matter expert when required

- Client Management

- People Management

- Must have good Communication skills

- Good knowledge of MS PowerPoint and MS excel

- Should lead initiatives for process improvement

- P&L ownership

- Cost planning

- Position may require travel to U.S on need basis

Women-friendly workplace:

Maternity and Paternity Benefits

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