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01/06 Richa Sachdeva
AM - Leadership Hiring at Maquette Consulting Group

Views:1877 Applications:91 Rec. Actions:Recruiter Actions:15

Deputy General Manager - Presales - Contact Center/BPO (10-15 yrs)

Anywhere in India/Multiple Locations Job Code: 704520

Subject Matter Expert -Contact Center

- Looking after Presales Process for Contact Centers across verticals

- Define and Build a strong, winning Estimation/solution that address the pain-points by translating a strong understanding of the customer Business context

- Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities et al) to ensure timely and high quality proposal submission

- Lead and Contribute to the design, development and implementation of winning technical Estimation/solutions for customers to introduce and establish new technology solutions into their business and business processes

- Response to customer RFIs/RFPs Analyzing and understanding customer requirements for technical proposal submissions

Bid Management : 

- Involve in development of collateral, practice strategy presentations, roadmaps, case studies, new competencies, documentation, and track competition offerings

- Strong contribution to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities

- Creation and maintenance of an effective knowledge management system to support all the phases of the opportunity lifecycle.

- Mapping clients requirements and coordinating in implementing processes in line with the pre-set guidelines

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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