Deputy General Manager - Key Accounts/Business Development - 3PL eCommerce

Role : Deputy General Manager - Key Accounts/Business Development - 3PL eCommerce

Work Experience :

At least 10 years of experience in sales of 3PL services solutions around specific offering - eCommerce Logistics) in the capacity of sales and account executive.

Target Industry :

Candidate must have worked in eCommerce industry with exposure into IT sector can also be considered

Functional Competencies :

- Sales funnel generation across identified accounts at individual/ team level

- Sales booking across identified accounts at individual/ team level

- Revenue generation across identified accounts at individual/ team level. Support billing and cash collection across identified accounts.at individual/ team level

- Past experience of leading sales teams with reputed companies of similar size and scale

- Proven experience in managing sectors/regions and customer relationships with large accounts

- Previous experience of target oriented sales role with reputed companies of similar size and scale.

Key Responsibilities :

- Identifying and capturing growth opportunities

- Responsible for business development at new accounts and account penetration at existing accounts - delivering sales for eCommerce/ Express vertical

- Negotiating contracts to deliver target gross margin for every service line

- Conducting opportunity assessment for all accounts (existing and new) in the assigned vertical

- Develops action driven account plans for all strategic customers with objective of becoming a full service supplier - for a 12-24 month horizon

- Develops high level relationships with strategic accounts to sell new business and monitors SoW increase

- Develops deep understanding of current and future customer needs

- Identify new ways of adding value to accounts

- Proactively works with customers in defining bid specifications

Maintaining customer relationships :

- Manage contract renewal and stakeholder relationships

- Assist in assembling right team/resources and coordinates delivery of onsite service at negotiated margins

- Reviews account performance regularly and suggest interventions to improve service delivery/profitability

Other responsibilities :

- Participate in regular interactions with solution design and operations head to get updates on improvements in capabilities etc.

- Assist in solution design and RFQ response process for all priority customers