AM - Leadership Hiring at Maquette Consulting Group
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Deputy General Manager - Contracts Management - BPO (12-18 yrs)
Key Responsibilities
- Develop best practices for Contract Management by working closely with account & delivery organizations as well as engaging all BU stakeholders in identifying appropriate process, platform and policy interventions and create execution roadmaps as needed
- Is responsible for developing & implementing organization wide Contract Management program to meet the organizational objectives
- Standardized & consistent contract management methodology
- Champion process, policy changes to drive adoption through value development of Contract Management
- Spearhead initiatives to enhance awareness and conduct education / training sessions for knowledge building / sharing around Contract Management Program
- Is responsible for establishing & running organization wide Contract Management Program
- Mentor the team by establishing and defining, SoPs, SLAs, team structure and roles & responsibilities
- Validate & update the metadata architecture and the extraction template by bringing in industry best practices
- Demonstrate expertise and act as an escalation point for members of the team for any problem solving & trouble-shooting needs
- Build the Contract Management team and operationalize the Contract Obligation Management function
- Establish a structured mechanism for sharing insights with the business units & executive leadership
- Support counterparts within the business unit to increase awareness within the teams
- Work closely with the BU BPM Teams, ERM and Corporate Functions
- To enhance the value proposition within the Contract Management offerings through continuous dialogue with account team members and BU leaders and by analyzing supporting data analytics
- Accept & action feedback from the business teams on the Contract Management team
- Consolidate views on key areas / building blocks which need greater executive attention / process strengthening
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