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29/06 Arpita Kar
Team Lead - Global Talent Acquisition at Denave India Pvt Ltd

Views:3404 Applications:232 Rec. Actions:Recruiter Actions:28

Denave - Program Manager (8-12 yrs)

Noida Job Code: 714949

Denave - Program Manager

Overall Exp: 8 - 12 years


Experience: Channel : 5-6 years minimum in Channel sales, Marketing & Mgmt

Experience in Program Delivery : 5-6 years sales account management experience

Experience IT industry: 6+ years minimum technology sales preferred

KPIS :

People management :

- Define overall monthly target for Team and Motivate them to achieve the same on daily /Weekly basis

- Plan ahead -next day's coverage, target

- Should have good flair of coaching his team members

- Ensure all hygiene factors are achieved & maintained

Partner Engagement :

- Strategic guidance/thought leadership in the community.

- Assess Challenges faced and Suggest quick resolution

- Monitor Support required & feedback management

Cadence calls :

- Weekly cadence with all iPMM's (including in-country iPMMs - Japan & Korea)

- Review MDF Activities/Issues/ Support required/ Partner feedback/ Recommendations

- Resolve key issues with Regional SPOCs

- Quarterly review with Regional Team

Program management :

- Define right in process KPIs and Monitor the same

- Weekly cadence to review the performance and articulate Highlights and challenges

- Multiple stakeholder management and coordination

- Publish comprehensive and accurate reports to client as per defined TAT

- Weekly cadence to review the performance and articulate Highlights and challenges

- Provide intelligent insights for various Geo locations

- Ensures team is meeting/ surpassing the Targets and Review the performance daily with the team

- Review with Vertical Head (VH) - KPIs and VoC

- Ensuring the partner queries are addressed in time

- Be a first point of escalation for all the Geo' s

- Ensuring Timely submission of the marketing plan by all partners

- Ensure that all the Marketing activities are approved and executed in timely manner

- Ensuring the MDF is spent in right limits

- Ensuring timely fulfilment of Partner claims

- Partner training on processes and campaigns

- Provide payment assistance to partners

Escalation Management :

- Escalation to PMM / DellEMC Regional teams on any challenges / non-adherence of process/cadence etc within the various teams.

Analytical Skills :

- Analyse the MDF spent trends and share right and wrongs

- Ability to analyze performance and suggest process improvement

- Analyse partner/region performance and reduce the variance in performance

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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