Upgrade to Pro Member
Assistant Manager - Recruitment at Virtuoso Staffing Solutions Pvt Ltd
Views:703 Applications:173 Rec. Actions:Recruiter Actions:66
Delivery/Process Management Role - Order Fulfillment/Logistics/SCM Transformation Projects (15-25 yrs)
Key Responsibilities :
The role-holder :
Key accountabilities and responsibilities include :
- Delivery management
- Client satisfaction
- Client relationship
- Involvement in account business planning and strategy
- Financial performance of the Engagements (Contribution Margin)
- Transformation & Industrialised Innovation
- Supporting Growth
- Contract Compliance
Job Description :
- Acts as a single point of contact for the client organization in troubleshooting and resolving all issues arising from delivery-related account activities
- Understands what it takes to manage a business and uses the insights to gain better understanding of a client's need and to position the right CG offerings in conjunction with the Practice to bring value to the client
- Ensure implementation of best practices in the areas of People, Process, Technology and Controls in conjunction with the Practice Teams (Process and Technology)
- Working closely with the Practice teams to deliver all Transformation & Innovation projects as agreed
- Working closely with the Practice & Practice Delivery team to arrive at new opportunities for better efficiency to the client using Capgemini's ESOAR methodology underpinned by - 5 Senses of Intelligent Automation-
- Support contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction
- Manage the talent pipeline within the team in collaboration with the Practice to ensure organisation resilience.
- Support Account Development
3. PERSON SPECIFICATION :
Essential Skills and Experience :
1. 15-18 years of proven experience in Process management in a global complex environment
2. Should have led large client delivery/portfolio delivery in the SCM space.
3. Subject matter expert in the Supply Chain domain - has a high level of expertise on Supply Chain processes with a good level of understanding on Master Data management (MDM - Customer, Material and Planning Masters), Logistics, Planning Processes, Order Management, Trade Promotion Management, Bill to Cash
4. Good experience in delivering Transformation projects for clients including Automation using Industry Tools and Robotic Process Automation
5. Leadership skills in a multicultural environment managing Global/Regional Delivery
6. Proven experience in a global complex environment
7. Ability to influence at senior business levels
8. Strong relationship building, communication, and influencing skills
9. Ability to bring innovation to challenges and to overcome problems and obstacles as they arise as well as take action and produce desired outcomes with limited direction
10. Strong commercial awareness and project management ability
11. Experience in change management
12. Transformation mindset.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
