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22/01 Sugandha
Senior Associate at Taggd

Views:227 Applications:53 Rec. Actions:Recruiter Actions:16

Delivery Manager/Head - Digital Web Platforms (7-14 yrs)

Mumbai/Pune Job Code: 1037445

Job Title: Delivery Manager - Digital Web

Platforms

Responsibilities & Key Deliverables

Purpose:

- Managing development and delivery of Digital Customer Experience Portals portfolio business units in alignment with agreed business plans.

- Ownership of all web based digital platforms.

Key deliverables:

- Business Support in terms of the Technology Road Map / Strategy User interaction & interface design

- Good knowledge of Digital Marketing

- Problem definition, scoping of IT projects, IT project pipeline planning, business case preparation and securing sponsor buy in

- Work with different technical COE to ensure delivery / resolution within timelines and budgets.

- Web Platforms solution delivery

- Monitor and delivery process and deliverables sign off IT Services Utilization and Adoption by business users

- Ensure high CSI (Customer Satisfaction Index) and CAPS score through IT services

- Budgets & planning (annual and quarterly)

- Keep regularly updated on industry trends, challenges, technology adoption levels and solution landscape

- Clear understanding of Agile delivery processes

- Inhouse Capability and reduction on external Vendor Dependence

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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