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28/06 Shilpy Sinha
Executive Search Consultant at Fidius Advisory

Views:1380 Applications:294 Rec. Actions:Recruiter Actions:40

Delivery Leader - Marketing & Customer Analytics - KPO/BPO/Retail (17-22 yrs)

Bangalore Job Code: 1280594

Key Responsibilities:

Overall Org Leadership:

- Manage Business planning efforts across all lines of business and functional areas (Delivery, HR, Marketing, etc.)


- End-to-end responsible for delivery of all the projects from Bangalore office.

- Be able to provide manage and provide leadership to large delivery teams with revenue and gross margin targets

- Manage onsite-offshore engagement model

- Provide leadership and manage the delivery across accounts. This would include:

- Develop project requirements, SOWs, execution plans, project timelines, and other related materials for the management of deliverables

- Accountability on the overall health of the accounts - timeliness, quality, customer feedback

- Managing customers at senior leadership levels and their expectations. Growing such customer relationships in value, customer satisfaction, revenue mix (jointly with the onsite team)

- Explore and capitalize on opportunities to cross-sell and up-sell to existing clients

- Constant innovation and creating new solutions/accelerators/POVs which maps to the marketplace requirements

- Support on new proposals/RFPs as required

- As a part of the core leadership team , you will work closely with leaders across functions and geographies.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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