Delivery Head - SFDC

Job Description

- Provides account leadership to delivery teams and directs teams to develop business strategies and program/project to meet deliverables

- Ensures client satisfaction through development, implementation, and delivery of application as specified

- Responsible for planning and delivery - Delivery quality compliance, resource economic utilization and customer satisfaction

- Ensures Standard Operating Procedures (SOPs) and other guidelines/procedures are followed for internal and external change requests

- Proposes projects for process improvement, technical enhancements, and cost savings efforts

- Developing engagement proposals and detailed engagement plans and schedules

- Responsible for enabling Sales and pre-sales support

- Proposes projects for process improvement, technical enhancements, and cost savings efforts

- Will have total P& L responsibility and be held accountable for each engagement's success

Desired Profile:

- Relevant leadership experience in handling entire BU with overall experience of 20+ years

- Proven skills for designing and implementing right delivery model to manage complex programs

- Should have handled large SFDC project delivery