Delivery Head - SAP Services - Technology Consulting & Digital Solutions Firm

We are scouting for "Delivery Head - SAP" for one of our clients which is a global technology consulting and digital solutions company.

This job might be for you if you have managed large engagements ($ 40+ million accounts) & a team size of at least 400 resources. You will stand out if you have expertise in SAP S/4HANA.

Work location: Mumbai/Bangalore/Pune/Hyderabad/Chennai

Work experience: 15-20 yrs

Roles & Responsibilities:

- SAP AMS & Implementation

- Managing KPIs with top-line and bottom-line for delivery

- Managing CXO level relationship

- Managing Innovation & Automation at the customer site

Key Deliverables:

- Works as senior expert managing multiple projects in SAP practice in variety of products and domains.

- Project Managers managing different projects, both on - site and offshore will report to this role.

- Facilitate project planning in detail aligning customer expectations, project scope, cost budgets and managing risk.

- Monitor multiple projects, identify risks and issues in advance and initiate appropriate corrective and preventive actions ensuring performance as per project goals.

- Establish effective project performance management system and necessary reporting and ensure execution across the projects.

- Act as senior management representative dealing with various matters with customers like periodic reviews, escalation management and guiding on project execution.

- Ensure compliance to various project management and monitoring processes within organization and ensure compliance to project management principles, processes and standards.

- Guide the Customer Management to understand the SAP product, project, methodology and support in decision making during the project life cycle.

- Facilitate change management guiding both Customer and teams and initiating necessary support and resources

- Help develop or evaluate the solutions proposed to various customers either during the project or during pre - sale process as an expert