CEO at HRNext
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Delivery Head - Robotics Automation (12-16 yrs)
- HL and LL design of BOTs for specific processes
- BOT estimations
- Ensure the delivery of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts.
- Provide leadership to Program Managers / Project Managers in running the delivery and operations with an aim to meet and excel Customer requirements and agreed metrics
- Will have to work with the Sr. leadership team and achieve operational parameters.
- Has to work closely with Sales and Pre-sales teams in a collaborative manner to grow the business and ensure the delivery function is proactive and runs successfully.
- Conceptualize different service offerings & solutions to the customer along with the relevant teams. Have skills to Design and review the automation framework / solution including all automation components, target applications, infrastructure and security design, other 3rd party components
- Introduce best practices in software development, agile methodologies and coding standards; institute change when necessary and appropriate
- Responsible for establishing operating procedures, work assignments, planning, and all project management activities.
- Proven people management skills
- Excellent oral and written communication & Presentation skills
- Experience of having implemented and successfully delivered projects to International customers
- Excellent Customer Interfacing skills
- Delivery of different kinds of projects including Fixed Price projects with SLA based delivery etc
- Well-versed with quality management processes
- Pre-sales exposure
- Good project management, resource planning, monitoring and execution skills
- Strong Operations Management
Education: MBA - Should have the required technical background and exposure to RPA
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