Delivery Head - Project Management - Logistics Firm

Responsibilities :

- Manage, track and ensure timely and high-quality implementation of Shipsy product as the customer-facing Delivery Manager

- Establish overall project schedule, aligned with the requirements from R&D, Sales and Product

- Lead development of processes and tools to monitor and improve delivery efficiency, cadence, and impact of product and solution releasees

- Act as the first point of contact for technical questions and triage

- Regularly communicate progress status to internal stakeholders, with efficient analysis of issues and potential direction

- Regularly communicate with and travel to external stakeholders, particularly customers, to report the status of Shipsy's deliverables

- Work with cross-functional teams including Product, Engineering, Support, and Sales for a successful and stable delivery

- Identify and assign clear ownership of project tasks to the team members, and drive the timely execution of each team member

- Excellent experience in SDLC Methodologies including Agile Project and Program Management and Scrum

- Demonstrate excellent communication and teamwork skill

- Exceptionally strong project management, process development, and inter-personal collaboration skills

- Familiarity with consumer technology market, technologies, and trends

- Must be able to excel in a dynamic, fast-paced environment with changing objectives and ambiguous situations.

- Management skills, including project management capabilities.

- Experience in managing and delivering multiple projects at the same time.

- Excellent, high-level people management skills combined with project management skills.

- Excellent communication, presentation, and facilitation skills are necessary. Specific experience with project management tools such as JIRA, spreadsheets is required.