Delivery Head- BFS Domain
Experience in Banking/Financial Services preferably in Wealth management is a must
- The role will require the candidate to provide leadership to the Delivery managers / Program Managers / Project Managers in running the delivery and operations and drive the architecture, build, testing, with an aim to meet and excel the customer needs, as well as, internal needs, such as working closely with the Sr. leadership team and achieve operational parameters.
- Has to work closely & collaborate with, SBU / CU heads / CEMs / Global Account Managers in a collaborative manner to grow the business cutting across various Industry verticals and Strategic Business Units & Customer Units and ensure the delivery function runs successfully as a self-contained Horizontal.
- Build the foundation for all development and conceptualize different service offerings & solutions to customer, as well as in ensuring the delivery of services for customer contracted work. Would need to take ownership of all key performance parameters to drive the operating margin of the accounts that fall under the Horizontal.
- Conceive, assess and develop the technology vision for the Horizontal
- Design and implement frameworks for performance optimization, scalability, security, reusability for delivery excellence and customer delight
- Introduce best practices in software development, agile methodologies t and coding standards; institute change when necessary and appropriate
- Responsible for establishing operating procedures, work assignments, planning, and all project management activities across the horizontal.
- The role would also need to closely work with Vertical Heads / SBU / CU heads / CEMs / Global Account Managers in business development, competency building and complete responsibility & ownership for Delivery excellence in the respective Technology practice area.