Delivery Head - Banking

Delivery Head - Banking

Offshore Delivery Head :

The key responsibilities that we are looking for in this person are :

Head and manage Delivery for $10 + MM account (150 200 people strength)

1) Excellent communication and collaboration skills.

a. Customer Relationship Management with proactiveness/ transparent updates, action plan, solution driven approach. (Also applies for any customer issues & escalation management.

b. Proposals Preparing solution-oriented proposals which meets customer biz objective.

2) Providing Strategic direction and realizing the same

3) Manage multiple programs / projects.

4) Operations and Delivery Cost Management with P&L accountability

5) Experience working in Global Delivery Model with Agile and Waterfall methodologies

6) Experience in Banking domain (Retail / wealth/Commercial etc).