This opportunity is with one of our client which is a US -based technology firm working with technology companies and IT groups with specialised focus on servicing enterprise and technology firms in the emerging technologies such as Web 2.0, SAAS, Cloud, eBusiness, Mobile, social media, open-source and BI/DW.

Roles and Responsibilities

- Work closely with the Client Account Managers to manage all aspects of Delivery.

- Experience in helping the teams responding to large RFP's

- Provide delivery oversight ensuring all projects meet quality, client satisfaction and financial targets.

- Empower project managers and ensure project risks and issues are addressed effectively.

- Design, implement, measure and readjust the delivery processes of the company continuously

- Improve profitability of the organisation by monitoring project costs, recruitment of personnel and resource utilization

- Own the growth of the delivery organization and be responsible for all hiring and firing decisions.

- Provide leadership to delivery managers, project managers, business analysts and software teams in India.

- Drive software development activities to meet aggressive schedules and timelines while maintaining the highest bar of quality and a focus on exceeding customer expectations

- Facilitate communication upward and across project teams including project status, justifications for variances and technical information (design and implementation objectives).

- Identify training needs of the team. Plan and execute a structured approach to enhancing the skill level and productivity levels of the team.

- Monitor projects, revenue yield per employee and customer engagement to drive on-time delivery, project profitability, quality, and customer satisfaction.

Minimum Requirements:

- 15+years of IT Software Development and delivery experience including 5+ years in managing global delivery for a Technology Setup.

- Experience with delivering solutions on varied software applications & new age technology (IT Application, Mobile Applications, Cloud Based Applications, AI, BI)

- Strong verbal, presentation and written communication skills.

- Understanding of custom software development processes and experience in managing agile development projects

- Offshore DM experience (should have handled a large enterprise accounts or multiple small and medium sized accounts)

- Familiarity with delivering solutions and services across technology platforms.

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