Deliver Manager - ETL/Azure

Job Description:

- Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives

- Identifying and developing new opportunities with clients. Work on proactive proposal & client demo

- Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project execution period.

- Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones

- Overall team management of all resource in portfolio & take care fulfilment activities

- Take care of mentoring, coaching, and developing rising talent

- Carry out LTI DELEX activities

- Conduct senior manager delivery review & governance meeting

- Communicating with executives or the board to keep the project aligned with their goals

- Risk Management : Identify and work on risk and Mitigation

SDM Role :

- SPOC for BI Service delivery at offshore

- Stakeholder Management

- Participate in service review meetings

- Weekly, Monthly, Quarterly Governance meetings

- Demand Assessment and driving strong demand pipeline

- Guide Teams on technical, functional issues, clarifications

- Coordinate with Offshore team

- Ticket primary analysis and dispatching (load balancing of the team charge)

- Performance and Improvement Analysis and reporting

- Act as single point of Escalation contact

- Change management (Prefab meeting, Devops Pull request validation)

- Coordination and Communication with Hubs (Monthly review meeting)

- Problem mgt. / Idea generation

- Managing invoicing & billing activities