COMPANY PROFILE Brief- Delhivery is India's leading fulfilment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B &amp; B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large &amp; small e-commerce participants, SMEs, and over 350 leading enterprises &amp; brands. Vision- Since its inception in 2011, Delhivery has become India's leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team- Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong KEY RESPONSIBILITIES - Ensures end to end smooth running of logistics operations for the zone/area - Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. - Responsible for all the SLA's &amp; TAT are maintained. - Responsible for reduction in cost and increase in productivity for the region. - Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc - Handles the continuous improvement projects w.r.t., cost service and employee productivity - Maintenance of all the operational budgets - Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. - Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues &amp; grievances are taken care of within time. - Heading the new initiatives like involving 3 rd party for the distribution of shipments wherever there are less number of packages - Impart behavioural &amp; soft skills training to the team as and when required. - Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices - Monitoring security parameters across region and ensures no unlawful activity occurs Required Skills: 1. 7-10 years of Relevant exp in Logistics/ Manufacturing industry preferred 2. Experience in Operational Excellence/Lean will be an added advantage 3. Minimum Graduate, and/or MBA preferred. 4. Expert in usage of Microsoft Office packages preferably MS Excel

Chennai

Delhivery - Senior Manager - Last Mile Operations 

Delhivery - Senior Manager - Last Mile Operations  ,Job Description for Delhivery - Senior Manager - Last Mile Operations  in Delhivery in  Chennai for (6-11) years of experience. Apply Now!

Job Description for Delhivery - Senior Manager - Last Mile Operations  in Delhivery in  Chennai for (6-11) years of experience. Apply Now!