Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
18/04 Sidharth Bansal
Assistant Manager - TA at Delhivery

Views:609 Applications:188 Rec. Actions:Recruiter Actions:0

Delhivery - Senior Manager - Last Mile Operations (5-10 yrs)

Maharashtra/Kolhapur Job Code: 1080969

- Ensures end to end smooth running of logistics operations for the zone/area

- Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted.

- Responsible for all the SLA's & TAT are maintained.

- Responsible for reduction in cost and increase in productivity for the region.

- Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc

- Handles the continuous improvement projects w.r.t., cost service and employee productivity

- Maintenance of all the operational budgets

- Supervises activities pertaining to vendors for the upcoming new projects during new pin code expansion.

- Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.

- Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages

- Impart behavioral & soft skills training to the team as and when required.

- Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices

- Monitoring security parameters across the region and ensures no unlawful activity occurs

Required Skills :

1. 5-10 years of Relevant experience in the Logistics/Manufacturing industry preferred

2. Experience in Operational Excellence/Lean will be an added advantage

3. Minimum Graduate, and/or MBA preferred.

4. Expert in usage of Microsoft Office packages preferably MS Excel

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.