Delhivery - Senior Manager - Gateway Operations

- Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)

- Manage the weekly creation and daily management of the line haul schedule and associated systems Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions.

- Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments - Maintain the shipment records for each and every client

- Maintain the SLA for each and every shipment to be received at customer premises within scheduled time.

- Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems.

- Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy.

- Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns