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07/12 Ekta Juneja
HR at Delhivery

Views:612 Applications:125 Rec. Actions:Recruiter Actions:37

Delhivery - Director - Gateway Operations (8-14 yrs)

Guwahati Job Code: 1015190

Delhivery - Director - Gateway Operations || Guwahati


- Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)

- Proper implementation of the policies and also is a part of audit team to find gaps and provide time to time solutions

- Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments

- Maintain the SLA for each and every shipment to be received at customer premises within scheduled time.

- Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems

- Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy

- Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholder's expectations and concerns

- Responsible for all the SLA's & TAT are maintained.

- Responsible for reduction in cost and increase in productivity for the region/facility

- Finalization of FM sites manpower, fleet, training, resource planning

- Handles manpower planning, fleet management, load feeding based on fleet plan for the DPCs team

- Plans and monitors incoming bags, inbound & outbound TAT performance in PCs

- Manages pickups from clients/vendors, processing (2 hrs) and connection to respective cities

- Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time.

- Plans the new PC's based on volume increase

- Impart behavioral & soft skills training to the team as and when required.

- Benchmarking with Competition by updating regarding First Mile Delivery solutions, coping up with latest trends, innovations and industry best practices

- Monitoring security parameters across region and ensures no unlawful activity occurs

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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