Director - Gateway Operations - Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) - Manage the weekly creation and daily management of the linehaul schedule and associated systems - Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions - Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments - Maintain the shipment records for each client - Maintain the SLA for each shipment to be received at customer premises within scheduled time. - Work with forecasting team to drive improvement of the base forecast - Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems - Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy - Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns . - Manages pickups from clients/vendors, processing (2hrs) and connection to respective cities - Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. - Benchmarking with Competition by updating regarding First Mile Delivery solutions, coping up with latest trends, innovations and industry best practices - Monitoring security parameters across region and ensures no unlawful activity occurs

Haryana

Others

Delhivery - Director - Gateway Operations 

Delhivery - Director - Gateway Operations  ,Job Description for Delhivery - Director - Gateway Operations  in Delhivery in  Haryana Others for (7-9) years of experience. Apply Now!

Job Description for Delhivery - Director - Gateway Operations  in Delhivery in  Haryana Others for (7-9) years of experience. Apply Now!