Job Responsibilities: - Drive all expansion related activities for the Delhivery Partner Program - Identify and iterate for optimum channel and churn management - Strong understanding of the partner, including partner economics, solution development and strategic priorities to drive new business opportunities - Ensure stability and flexibility of the network and limit points of failure for better risk management - Responsibilities include service excellence, liaising with internal operational teams, handling systemic and structural issues, audit and COD compliance, risk management and payments - Manages the performance of partners ensuring ongoing compliance with all aspects of the service level agreement and contract - Includes communicating and implementing new standards and performance expectations relating to training, service or procedural changes as needed - Liaising with multiple teams, such as Finance & Customer Service and HQ for smooth operations - Negotiates competitive rates and service expectations with local service providers. Manages their ongoing performing to ensure optimum service levels are consistently achieved - Manages the budget ensuring that all costs are regularly reviewed and controlled within agreed limits. - Provides management with accurate & timely reporting and analysis of operational performance. Participates in benchmarking or process improvement initiatives. Qualifications: Work experience of at least 8-9 years preferred, franchisee management experience is a bonus Skills & Competency: - Experience working with external vendors and partners - Non-negotiable ownership skills - Must be a skilled communicator - Ability to manage partner relationships - Ability to articulate complex concepts to cross functional audiences - Must demonstrate leadership and possess strong mentoring drive - Open to travel within India - Must be extremely resourceful and analytical - Proven track record of leading large and distributed teams

Gurgaon/Gurugram

 Delhivery - Director - Constellation Program 

 Delhivery - Director - Constellation Program  ,Job Description for  Delhivery - Director - Constellation Program  in Delhivery in  Gurgaon/Gurugram for (8-12) years of experience. Apply Now!

Job Description for  Delhivery - Director - Constellation Program  in Delhivery in  Gurgaon/Gurugram for (8-12) years of experience. Apply Now!