DBS Bank - Learning & Development Professional

Job purpose :

This position will be responsible for creating and executing training programs to educate and enhance employee performance.

Help drive the - Future of Learning- agenda, by building and fostering a culture of continuous learning via a training curriculum using modern training practices.

Roles and Responsibilities :

Learning Strategy :

- Promote and drive forward the training agenda in building a learning organization

- Exemplifies the desired culture and philosophies of the organization

Learning Business Partner :

- Conducts annual and on-going training needs assessment with BU Heads / HRBPs

- Propose learning solutions with objectives and mode of delivery (Blended / Online / Classroom)

- Interact with internal SMEs and external trainers to design the curriculum; course and assessments

- Publish the learning calendar; govern the completion of all mandatory courses and execute the New Employee Orientation (or equivalent programs)

- Drive participation and completion of any learning initiative solutions

Facilitation :

- Facilitate the Induction Program and other learning programs

- Design and deliver custom solutions in Professional/Leadership Development/Domain/Technical (in consultation with the Vendor Partners where required)

Learning Operations & Governance :

- Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)

- Administer programs in the Learning Management System and evangelize digital learning through all learning solutions offered (Self-Service)

- Work closely with all internal teams for the smooth execution of training programs

- Ensure training records; budgets are updated for audits and metrics reported monthly

Qualification / Skills :

- Master of Business Administration with a minimum of 10 to 15 years in learning and talent development

- Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identity, Design, Delivery, Evaluation

- Hands-on in Content Design, Learning Measurement and business metrics

- Excellent Classroom Management and Facilitation Skills delivering programs

- Ability to manage vendor relationship including vendor cost and KPI management

- Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/ Stakeholders across different sites globally

- Analyze large volume of data points, identifying issues and recommend solutions

- Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity

Recommended but not Mandatory :

- Working knowledge on any Learning Management System and eLearning Development Platforms like Articulate, Captivate, etc.

- Certified Practitioner in Technologies or Psychometric tools