Data Scientist - IT

- At Outsized, we match clients in financial services and management consulting to high-quality independent consultants and boutique/specialist firms for the execution of their key projects. Below summarizes the functions the consultant will be required to perform :

- Our client, a leading global strategy consulting firm is working on a large transformation engagement for an IT services company.

- The client wants to build an asset for the automation of IT service management tickets to help analyse and sort through incoming ticket requests with greater efficiency.

- They are looking for a tenured data scientist who understands ITSM tickets and understands the different types and nature of tickets that are most seen in an IT services company

- The Data Scientist will develop an algorithm with the goal of linking ticket data description to various solutions

- Ownership of all allocated tasks by applying project management framework for their effective delivery

- Present findings and recommendations to clients

- Implement recommendations or solutions and ensure the client receives the necessary assistance to carry it out

- Manage overall module while working with rest of the project team (including Partners)

- Effective communication and senior stakeholder management