Position Title: Director - Internal Operations Reports to: Founder Team: Institution Building 1. Background Dasra has been growing steadily and is now seeking to dramatically accelerate growth. The board and the founders are looking for a mission-focused, seasoned and process-minded leader with experience scaling an organization, leading a networked team of senior staff, and developing a performance culture among a group of diverse, talented individuals. The Director - Internal Operations must be a leader who is able to help others at Dasra delivers measurable, cost-effective results that make the vision a reality. The incumbent must be a quick learner willing to get deeply engaged in the operating model and to nurture network team effectiveness to achieve annual objectives. Importantly, success will lie in demonstrating skills, sensitivity, and personal confidence to tap into the power that head of departments can bring to this mission. While it is essential for the Director - Internal Operations to be efficient in order to increase the productivity of the organization is it also critical that the team retain the creative and entrepreneurial spark that drives Dasra. 2. Position Summary Reporting to the Founder, the Director Internal Operations will provide oversight and guide all internal operations and have the following responsibilities -&nbsp; - The primary responsibility of leading the day-to-day operations would be to develop, refine and implement Dasra's operating model in accordance with the strategic plan and operating and capital budgets. - Working in partnership with the Founder and senior leadership team and HODs to create the strategic long range as well as operational annual plans and implement new processes and approaches to achieve it. - Serve as the internal leader on all aspects of Operational Effectiveness: - Coordinate the annual operations plan and budget. - Lead the performance management process that measures and evaluates progress against goals for the organization. Measure, monitor and increase key impact measures over time. - Provide for all staff a strong day-to-day leadership presence and support an open-door policy among all staff. The Director - Internal Operations, will oversee the design, enhancement, implementation, reporting, and oversight of Dasra's financials, operations, human resources, Information technology &amp; systems and compliance. Reporting to the Founders and working as a key member of the Senior Leadership team/ Executive team, the incumbent will take a leadership role in building, implementing, and overseeing all of Dasra's systems, processes, workflows, and procedures. The incumbent will also pay a critical role in helping to shape and guide the future growth and development of Dasra. 3. Principal Accountabilities / Key Deliverables Strategy, Operational Excellence &amp; Process efficiency - Develop, in collaboration with the Founders and senior leadership team, an annual operating plan that supports Dasra's long term strategy. - Assist the Founders in developing and overseeing the long term needs of Dasra. - Contribute to the organizational strategy for the next 2-3 years by providing a view on the operating model effectiveness suggesting potential improvements based on an assessment of the existing situation and be able to anticipate changes in the external environment. - Produce and implement a Balanced Scorecard metric throughout the organization; providing learning and feedback to improve operations and effectiveness. - Ensure strategic objectives shaped at Executive Management/ Senior leadership level are translated into tactical operating plans with mechanisms for key measurements in place to monitor progress. - Achieve Organizational Performance : Be accountable for the aggregate plan and delivery of systems, operations, human resources, properties &amp; maintenance and the general operating model of Dasra. - Leverage the advantages of bringing together the operational expertise and drive through more efficient ways of working. - Coordinate the efforts of the different operational areas under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money. Budgeting and Financial Planning - Engage with the strategic planning, budgeting and forecasting of business requirements and decision making processes - Escalate out of budgets items to the Founders/ Board for approval. - Deploy an accounting system that provides the organization with quick access to financial information and enables strategic budgeting. - Guide the development and implementation of systems for reporting, measurement and supporting fundraising - Sign off capital expenditure within budget. This includes approving purchase or sell decisions for desktop computers, laptops, departmental equipment etc. - Re-balance resources between different areas based on organizational priorities and impact e.g. reallocating budgets, but within overall approved resources for the year. - Oversight of departmental budgets including signing off of invoices and quotes within mandate. - Ensure an effective and efficient financial model is maintained. Process Efficiency, Systems and Technology leverage - Analyze effectiveness of processes and systems in use in general for Dasra and recommend corrective action or automation. - Benchmark productivity of the teams against comparable metrics and create measures to improve productivity. Use technology as an enabler to improve productivity and reporting. - Support the analysis of the current technology infrastructure and scope out the next level of information technology and financial systems that support the growth of specific programs and the organization overall Facilities &amp; Infrastructure - Ensure that a proper infrastructure (building, systems and staff complement) is maintained and developed. - Ensure development of workplace health, safety and wellness practices and oversee compliance with those practices; Governance, Risk Mitigation &amp; Business Plan Continuity - Monitor the strict adherence to governance and setting high standards of professionalism across the functions. - Ensure that risk is effectively addressed in all aspects of running the organization - Coordinate the sustainability strategies of the Organization - With respect to operational matters, ensure communications, resolution of issues and project development People Management/Leadership - Provide clear directions on strategic goals, translating and prioritizing them into business and performance measures. - Assist the Founders in establishing an appropriate organizational structure. - Cultivate the values of Dasra within the organization. - Instill a human capital development and - coaching- culture within Dasra; - Upgrade Talent Management functions including: training, development, compensation and benefits, employee relations, performance evaluation and recruiting. - Lead, inspire and coach a team of high caliber professionals, creating succession to key roles and enhancing Dasra's management capability. - Ensure that there is an effective succession plan in place for the director of internal operations position and other key positions reporting to the director; - Maintain a positive and ethical work climate that is conducive to attracting, retaining and motivating a diverse group of top-quality employees at all levels. - Foster a professional culture that promotes ethical practices, stakeholder focus, and encourages individual integrity; - Ensure that managers create effective workforce plans and recruitment demands plans for their areas. - Review Performance Improvement reports to determine effectiveness of interventions. - Ensure participation by staff on NPS surveys and that action items together with the management team are finalized and executed. Key Account Management (KAM) - As a senior member of Dasra, you will also hold responsibilities of a Key Account Manager - Being a KAM will entail establishing and maintaining key strategic relationships with donors, defining a cohesive account strategy and driving pitches towards new opportunities - As a KAM, you will also be responsible for achieving defined funding targets for the sector and for Dasra as required Board related - Be available to brief the Founders on operational matters for review in advance of meetings of the IFI Board; Global Council, Dasra US &amp; UK board matters.. - As requested by the Board, attend meetings of the Board and present the information necessary or relevant to the Board for discharging its duties. - Review performance and impact assessment against commitment to Board, discuss gaps and agree on action plans to close gaps. - Perform other functions related to the institutional building team or as may be requested by the CEO or the Board. 4. Key Skills &amp; Competencies The successful candidate will most likely have had management experience leading an organization. As noted, this is an organization driven by the values of its people, so experience in managing a - values-driven- organization will be integral. Additional requirements are: - Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&amp;L management; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness. - Strategic Vision and Agility-ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan. Able to see the big picture and plan out details - Capacity Building- ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly. - Leadership and Organization- exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop, inspire and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed. - Action Oriented- enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary. - Strong process and planning orientation. Detail-oriented, Goal-oriented, Impact driven - Collaborative mindset - seeks to keep the organizational interest at the forefront. Possesses a passion to help team members and stakeholders/ contribute to the sector - General Management- thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources, and marketing. Designs efficient systems, seeks productivity by aligning and integrating processes across functions and teams. Education - Should have a Post Graduate degree or MBA from any recognized University/Institute and possesses requisite experience in HR frameworks, financial management, customer interface and operations Skills &amp; Experience - A minimum of 15-20 years of business management experience across a range of business disciplines - Financial reporting capabilities including budgeting and cash flow management - Strong general IT infrastructure knowledge - Strong human capital management knowledge 5. Key Interfaces Key External Interfaces Board | Government officials | Vendors | Key Donors |Beneficiaries | Media | Advocacy groups| NGO Partners Key Internal Interfaces Founders | Directors |HODs | Dasra staff

Mumbai

Dasra - Director - Internal Operations - Institution Building Team 

Dasra - Director - Internal Operations - Institution Building Team  ,Job Description for Dasra - Director - Internal Operations - Institution Building Team  in Dasra in  Mumbai for (15-20) years of experience. Apply Now!

Job Description for Dasra - Director - Internal Operations - Institution Building Team  in Dasra in  Mumbai for (15-20) years of experience. Apply Now!