Damco Solutions - Head - Resource Management Group

Job Description: HEAD - RMG

Job title Head - Resource Management Group

Reports to Vice President ( Delivery)

POSITION OBJECTIVE

Enabling & Facilitating effective Resource utilization by maintaining the current status of Resources & Skills Data-Base for the Organization.

The position is responsible for Effective Resource & Skills Management across All Geographies-Verticals-Service Lines (including POC or Demo Projects under Pre-Sales/COEs). The incumbent will participate & present status in Steering Committee/Review Meetings. Oversee fulfillment & mobilization of Resource requirements proactively (Allocation & De-allocation) in a unified manner.

LOCATION: Delhi/NCR

DUTIES AND RESPONSIBILITIES

Fulfillment

- Proactively planning for fulfillment by closely monitoring demand & supply

- Managing Allocations & De-allocations across Geographies/Verticals/Service-Lines

- Update Business on availability and supply of talent from the market

- Work with L&D & COEs to manage up-skilling/re-skilling/cross-skilling of resources as per Business needs

- Real-time Reporting on status of Fulfillment: RMG Portal Cost & Utilization Management (with Delivery Heads)

- Optimal Resource allocations across Geographies/Verticals/Service lines

- Account /Region/Vertical specific Resource-buffers

- Managing resources for Investment Projects or Projects undertaken for purposes of Business Development

- Managing & Maintaining the pool of Deployable resources (may be used above)

- Rotation of resources : Onsite/Offsite or across Geographies & Verticals Managing Cost

- Influencing & managing direct cost through maintenance of pyramid

- Managing rotations for planned resource enrichment

- Replenishment of resources at next lower levels

Collaborative Work Style

- Excellent coordination with different stakeholders and building strong relationships with internal customers - Delivery Heads and Project Managers

- An entrepreneurial approach with full understanding of Business needs

- Ability to operate and influence in a matrix structure and be sensitive to cross functional matters & geographical sensitivities

- Regular liaison with Sales for planning & managing resources as per Sales Funnel

QUALIFICATIONS AND EXPERIENCE

- Engineering Graduate with minimum 12 years of experience in understanding ecosystem of software development projects ; strong understanding of complete SDLC;

- Responsible for managing all facets of operations such as forecasting, scheduling, monitoring volumes while adjusting the resources to business objectives.

- Deep understanding of where resources are held in the organization and what they are doing and advice on resource deployment and allocation. Resource reusability and traceability

- Proficient in Project Management & workforce management software tools & processes.

- Experience of participating in Project Review meeting, analyze resource status on the Projects & resolve issues & escalations.

- Strong Process orientation with ability to take up independent charge and perform.

- Commercial orientation to appreciate Business Needs.

- Effective written and oral communication.

- Strong Collaborative Leadership qualities

RELATIONSHIP WITH OTHERS

Works very closely with the Project Management Team, Delivery Heads, HR, Learning and Development, Finance and other departments