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18/09 Swati Chahar
Talent Acquisition Manager at Daffodil Softwares

Views:422 Applications:148 Rec. Actions:Recruiter Actions:95

Daffodil Software - Strategic Account Manager (10-17 yrs)

Gurgaon/Gurugram Job Code: 849424

About Daffodil & Unthinkable :

- Daffodil is a trusted software product engineering and team augmentation partner to 80+ dynamic organizations across the globe. What distinguishes us from the rest is our ability to look beyond technologies and deliver innovative and progressive solutions.

- Combining our experience of building 100+ software solutions for our customers following the traditional methodologies and developing our products using decoupled software components to reduce redundant code, we are in a unique position to take the unconventional approach to software development - " that led to the birth of Unthinkable.

- At Unthinkable, we enable organizations to disrupt faster by transforming ideas into software solutions at 2x speed with our experience in software architecture, continuous research on latest Technologies & prebuilt libraries.

- We are extremely proud of our 700+ workforce spread across 4 offices in 3 continents. To know more please visit: www.daffodilsw.com ; www.unthinkable.co

Our Goal:

- We, at Daffodil, value innovation, ownership, hard-work and smart risk-taking attitude with continuous desire to learn and improve oneself every day

Experience: 10+ years

Job Location: Gurgaon

Academic & Professional Qualifications: B.E (CS or IT) and/or MBA

Functional Area: Account Management

Responsibilities : 

Account Management : 

- Undertake account-level strategic planning, grow footprint, identify avenues for up-selling and ensure increased CSAT Increase organization's footprint in key segments by effectively mapping service offerings to customer pain points

- Develop a solid understanding of all key sectors's pain points, value chain and success stories

- Act as an internal champion of the customer by ensuring delivery timelines, quality & budgets are met

- Build a complete understanding of key indurstry and segment needs, expectations, IT budget and roadmap

- Establish a path to becoming a preferred technology partner for providers in our target segment

- Identify, initiate and build new and upcoming org capabilities focussed on provider pain points.

- Presenting reports to senior management on account progress, goals and quarterly initiatives

Team management :

- Manage and scale a team of account managers as the number of accounts scale up to ensure the growth

- Leading and baseline the performance of the account management team by proposing and building suitable KPIs and metrics and tracking them.

- Proposing and building suitable processes which improve the performance and drive the success of the account management team

- Act as a final point of escalation in case of exigencies

Account Growth :

- Should have good experience of exponentially increasing the number of logos/revenue in the existing accounts.

- Increase the size of existing relationships by enabling the team to map relevant pain points to Daffodil's capabilities

- Candidate with a consulting background is preferred.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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