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13/03 Sonal
Senior HR at Daffodil Software Pvt Ltd

Views:398 Applications:117 Rec. Actions:Recruiter Actions:0

Daffodil Software - Key Account Manager (5-8 yrs)

Gurgaon/Gurugram Job Code: 1232624

The Opportunity :


We are looking for an experienced Senior Key Accounts Manager, who will be responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.


What You'll Do ?


- Build a complete understanding of the client's needs and expectations


- Develop a long-term and trusting relationship with key stakeholders


- Resolving client's key issues and complaints


- Managing communication between client and internal stakeholders


- Staying on top of client's needs, vision, IT roadmap and any anticipated deviations


- Develop an in-depth understanding of the account, their business, and key stakeholders


- Improving per account revenue by effective up-selling and cross-selling


- Grab a higher share of client's annual IT spend by pitching relevant services and broadening their required product portfolio base


- Track delivery timelines and quality to ensure the highest quality of deliverables are being produced on time


- Presenting reports to senior management on account progress, goals and quarterly initiatives


Who will be a good fit ?


- Able to mentor, encourage and lead a team


- Ability to analyze data and sales statistics and translate them into better strategy


- Strong negotiation skills, with ability to follow-through on client contracts


- Proven results of delivering client solutions and meeting sales goals

Women-friendly workplace:

Maternity and Paternity Benefits

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