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13/03 Sonal
Senior HR at Daffodil Software Pvt Ltd

Views:398 Applications:117 Rec. Actions:Recruiter Actions:0

Daffodil Software - Key Account Manager (5-8 yrs)

Gurgaon/Gurugram Job Code: 1232624

The Opportunity :

We are looking for an experienced Senior Key Accounts Manager, who will be responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

What You'll Do ?

- Build a complete understanding of the client's needs and expectations

- Develop a long-term and trusting relationship with key stakeholders

- Resolving client's key issues and complaints

- Managing communication between client and internal stakeholders

- Staying on top of client's needs, vision, IT roadmap and any anticipated deviations

- Develop an in-depth understanding of the account, their business, and key stakeholders

- Improving per account revenue by effective up-selling and cross-selling

- Grab a higher share of client's annual IT spend by pitching relevant services and broadening their required product portfolio base

- Track delivery timelines and quality to ensure the highest quality of deliverables are being produced on time

- Presenting reports to senior management on account progress, goals and quarterly initiatives

Who will be a good fit ?

- Able to mentor, encourage and lead a team

- Ability to analyze data and sales statistics and translate them into better strategy

- Strong negotiation skills, with ability to follow-through on client contracts

- Proven results of delivering client solutions and meeting sales goals

Women-friendly workplace:

Maternity and Paternity Benefits

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