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25/08 Cheena
Team Leader at Varite India

Views:371 Applications:154 Rec. Actions:Recruiter Actions:0

Customer Success Manager - IT (2-10 yrs)

Noida Job Code: 1306226

Customer Success Manager

- Develop understanding of Digital Media line of products and lead with value-led conversations with customers for these solutions.

- Create a value-based relationship with new & existing North American SMB customers.

- Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails.

- Execute Marketing Qualified Leads with a defined SLA to maximize Revenue.

- Research customer contracts and purchasing history in various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account

- Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook.

- Collaborate with Solution Specialists to maximize footprint of growing Solution streams.

- Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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