Customer Success Manager - NIT/IIM/FMS/MDI/IMT

Customer Success Manager - IIT/NIT/IIM/FMS/MDI (2 Vacant Roles)

Executive Post Graduate from Premier College only

B.Tech / B.E

4+ years of relevant work experience

Exp with digital technologies and its practical application to the real-world business problems

Responsibilities:

- Client/Prospect business research

- Work with onsite CSM team (in a Two-In-A-Box model) in pursuing business growth opportunities, proposal writing and presentation and execution ownership.

- Drive/Coordinate business growth opportunity lifecycle solutioning, proposal response, proposal defence, commercials proposition, contracting and execution.

- Own a growth target for a set of clients/prospects and work towards achievement of these growth objectives.

- Develop account based marketing strategy and collaborate with marketing team for it execution and aligning to Innovers growth objectives

- Providing consistent, concise, accurate internal and external communications

- Effectively communicate and present Innovers product solution and value proposition to customers/prospects