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02/12 Pallavi Asthana
Consultant at Antal International

Views:944 Applications:148 Rec. Actions:Recruiter Actions:24

Customer Service Manager - Supply Chain - Healthcare (5-10 yrs)

Gurgaon/Gurugram Job Code: 771137

- Manage end to end Customer Service Order entry, Invoicing, Credit notes, debit notes

- Manage and monitor order demand and billing cycle

- End to end handling of CS Operation- By keeping track of all the CS activities and pushing for optimum output

- Manage Supply chain targets

- To Manage internal & external audits - Actively participate with all preparation in internal audits & implement the audit guidelines. Provide timely support in terms of documents, other information etc. as and when requested to coordinate smooth completion of external audits

- Communication and Influence: Communicates with senior internal and external customers and vendors.Exchange information of facts,statuses, ideas and issues to achieve objective, and influence decision-making.

Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area.

- More than 5-8 years experience in distributor / customer relationship management, and in supply chain management, related to planning, demand management and/or replenishment or warehouse management

MBA in Operations management preferred.

- SAP & other ERP system experience

Women-friendly workplace:

Maternity and Paternity Benefits

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