Talent Analyst at 2COMS Consulting Pvt. Ltd.
Views:1718 Applications:190 Rec. Actions:Recruiter Actions:27
Customer Service Head - Telecom (8-13 yrs)
We are hiring Customer Service Head with a leading Telecom MNC.
Experience : 8 to 13 years (max)
Academics : Any Graduate (Full time MBA preferred)
Age : Should not exceed 35 years (max)
Roles & Responsibilities:
- Customer Service Operations Management
- Deliver high quality service
- Continuous Service Enhancement
- Process Improvements
- Churn Management & Customer engagement
- Regulatory compliance with regards to Documents & Complaint resolution
- Enhancement of employee skills and capabilities through training programs
- Cost control through optimum operations
- Effective budget allocation & management of overall cost of service
Interested candidates can drop in your updated resume or call at +91-9681331483
Trisha sarkar
2COMS Consulting (P) Ltd
Kolkata
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.