We are looking for a Customer Service Head for a Hotel/ Airlines/ Tourism /Service Industry. Job Role : 1. Excellent organisational and leadership skills 2. Analytical mindset and data-driven thinking 3. Strategic thinking style, honesty, and ethics in business dealings 4. Top-notch supervisory and conflict resolution skills 5. Oversee continual training of customer service teams across all centers 6. Good verbal communication skills. 7. Confidence and ability to handle grievance customers and provide only the best customer service. 8. Develop strategies & process innovations to improve customer relationship and overall satisfaction 9. Strategic thinking style, honesty, and ethics in business dealings 10. Work towards reducing incidents / complaints, keeping a track record of all activities & execute 360-degree closure action plans to improve NPS 11. Comfortable for travelling across pan India Education Qualifications - Graduate or MBA

Mumbai

Customer Service Head - Hotel/Airlines/Tourism Industry 

Customer Service Head - Hotel/Airlines/Tourism Industry  ,Job Description for Customer Service Head - Hotel/Airlines/Tourism Industry  in Mizizi Management System Pvt. Ltd. in  Mumbai for (8-12) years of experience. Apply Now!

Job Description for Customer Service Head - Hotel/Airlines/Tourism Industry  in Mizizi Management System Pvt. Ltd. in  Mumbai for (8-12) years of experience. Apply Now!