Customer Segmentation Role - SQL/Python - BFS

Customer Segmentation -SQL/Python

Responsibilities:

Plan, execute, and deliver customer-centric analytical projects, including :

- A segmentation framework, with varying levels of granularity, to deeply understand customers at scale

- Attributes that describe customers' financial needs and behaviors

- Data assets that define customer archetypes and describe them (e.g., market share, engagement, performance)

- Strategic analyses for a variety of segment-focused use cases (e.g., marketing, servicing, personalization)

- Segment-level dashboards that inform executives on critical KPIs

- Become a trusted partner and thought leader on customer data and data science & analytics techniques

- Establish and manage relationships with internal partners

- Deliver rapid and scalable solutions that generate high quality output

- Invent creative and innovative ways to answer key business questions by leveraging existing data assets or creating new ones

- Build expertise on customer data from all Chase lines of business

- Synthesize analytical findings for senior business executives in written and verbal formats and influence decisions that impact customers across Chase lines of business