Customer Operation & Sales Role - Construction Firm

Customer Operation & Sales

Job Summary

You will head the Sales and Customer Service Operations. You will also be leading the team for business development and vendor management.

Responsibilities and Duties

Sales & Conversion :

- Lead the sales team and efforts. Inside and Outside sales experience. Should be able to take the first customer calls and resolve their technical & functional queries. Meet customer in person whenever required and move them forward in the conversion pipeline.

- Consistently outperform sales and revenue goals through the development of aggressive and successful business initiatives.

Business Development :

- Lead the business development team and also participate directly in business development activities.

Contractor Management :

- Lead the contractor on-boarding team.

- Manage other sales operations functions, such as sales forecasting, sales activity reports, and productivity

Process Oriented :

- Data-centric in approach and come up with the smart & efficient processes for amazing customer experience.

- Tracking - Tracks each service request and make sure that the same is converted into projects.

Team Management :

- Lead a team of 4-5 individuals consisting of sales professional, business development folks etc.

- Work with the products team to improve the CRM interface and interfaces for customers.

- Demonstrates a high level of integrity, and strong work ethic.

What you should have :

- A sense of scrappiness, high energy levels and do whatever it takes to creatively and effectively achieve your goals

- Strong Analytical And Advanced Decision Making Skills

- Degree in Civil Engineering is a must

- Grad or Under-grad from premier institute

- Minimum 3 years of experience

- Past experience in customer engagement and sales.

- Past experience working in construction or real estate domain is preferred.

- Amazing communication skills

Benefits:

- Work on one of a fastest-growing start-up with the potential to influence an enormous market and positively impact millions of people

- Collaborate with dynamic and passionate peers across the company, who will challenge and stimulate you every day

- Build and earn ownership of a key part of our business while working directly with the company's leadership team

- Competitive salary and benefits

- Fun startup working environment in a beautiful office in heart of Bangalore

Rashmi Rathi
Talent Aquisition
8527391761