- F&A Customer Leader opportunity in Kolkata for a professional holding at least 12+ years- of relevant experience in O2C, R2R, P2P, F&A and Client Management role as a Customer Leader. - You will use your experience of ERP Leading and Data Maintenance practices to carry on the different roles for the profile. Our client is looking for a professional keen/eager to grow their career in as a Customer Leader position. If this sounds exciting, apply with us! Location: Kolkata Your Employer: A leading, global firm providing creative and strategic analytics, IT and consulting solutions for the entire enterprise value chain Responsibilities: - Delivery of FOA Strategies - Bringing about measurable business values for Client through process improvement or cost savings; - Operating as a single point of contact, 2nd level escalation; - Regularly engaging with Client to understand its needs and expectations; - Ensuring adherence to escalations levels; - Regularly monitoring SLAs to ensure no slippage; - Ensuring appraisal process sanctity is maintained, timelines and communications is maintained at every stage. Feedback is shared with the associates; - Conducting regular feedbacks and coaching sessions for all associates; - Encouraging and driving continuous improvements within teams through Lean, six sigma initiatives and deliver cost saving to Client; Requirements: - Extensive knowledge of leading ERP and Data Maintenance Practices - Analytical Skills - Exposure to ERP Tools - Proficiency in MS Office Tools - Good command on English Language What is in Store for You? - An opportunity to define, lead and coordinate the processes of the company. - An opportunity to work with a blue- chip firm in a high visibility role as a part of the FP&A team. - A high-performance culture with phenomenal career progression. - A stimulating working environment with colleagues from top-tier institutes

Kolkata

Customer Leader - Finance & Accounts - P2P/R2R & O2C - BPO 

Customer Leader - Finance & Accounts - P2P/R2R & O2C - BPO  ,Job Description for Customer Leader - Finance & Accounts - P2P/R2R & O2C - BPO  in Crescendo Global in  Kolkata for (12-20) years of experience. Apply Now!

Job Description for Customer Leader - Finance & Accounts - P2P/R2R & O2C - BPO  in Crescendo Global in  Kolkata for (12-20) years of experience. Apply Now!